Call our team on 01709 321 665

MEET THE TEAM

Unrivalled expertise and experience

Lisa Muscroft

Lisa has worked her way up through the ranks over the last 21 years, from junior underwriter to Head of Loan Broking, and currently oversees both the Broker Team and the Loans Department.

In her spare time, she invests her time in a counselling course. If she’s not there, you can find her at the gym or riding her scooter with her daughter!

Lisa Muscroft (CeMAP)
Head of Loans Broking
Edward Lau

Eddie joined the team in 2015 and is invaluable with his in-depth knowledge of our mortgage panel, the mortgage industry and he’s our go-to man for all things packaging, as he helped to roll-out the process to our brokers.

Away from the office, Eddie can be found on the rugby pitch or spending time with his wife, daughter and dog!

Eddie Lau (CeMAP)
Broker Account Manager
Jimmy Allen

Jimmy has worked in debt management and financial services before joining the team in 2015. This experience gives him a great advantage working with brokers as he fully understands a range of needs.

He's an avid Sheffield Wednesday fan, and he was even seen on TV praying for SWFC in their 2016 play-off final disappointment against Hull.

Jimmy Allen
Broker Account Manager
Joanne Pickles

Joanne joined the team in 2014, having previously worked as an underwriter in the 90s, and her history with Norton and extensive knowledge of the financial services industry means she is our go-to for queries about criteria and tricky cases

Away from the office, Joanne enjoys spending quality time with her daughter.

Joanne Pickles
Broker Support Manager
Helen Marshall

Helen joined the team in 2016, without previous experience of the finance industry, but with a unique perspective and a bunch of new ideas on what we do and how we can help our brokers.

She can often be found with her husband and daughter, or donning an apron and baking (which she likes to feed the broker team on occasion)!

Helen Marshall
Marketing Manager
Sonny Gosai

Having worked in financial services and primarily in the Specialist Lending sector for the past 20 years, Sonny has built up a wealth of industry knowledge and connections.

He is well versed in understanding both sides of the fence when it comes to a mortgage brokers and lender’s needs.

Sonny Gosai
Broker Account Manager
Stephen Lawrence

A recognisable personality throughout the industry, Steve is an award winning professional with over 50 years experience in finance and banking.

Steve has worked for the Norton Group for over 12 years and during that period has mainly been responsible for the development and launch of strategic Sales and Intermediary Partnerships.

Stephen Lawrence
Group National Sales Manager
 
 
Melanie Whiting

Melanie has one of the most impressive tenures at Norton as she has now been here more than 30 years, and her knowledge of the mortgage markets and the many changes over the years is second to none.

Melanie Whiting
Head of Mortgages