See how Norton Broker Services work hard to help our brokers and their clients

Our dedicated valuations team are a valuable asset to the team

Recently, we were sent a packaged case through from a broker for £100,000, where the property value was £2.4 million. An issue arose with this case, which was that the customer did not want to take time off work to have a full valuation completed on the property. However, due to our extensive panel of lenders, we had access to a lender who would accept a drive-by valuation. Due to the resources we have in the office, we could spend the time ringing around different surveyors to source a company that would complete a drive-by valuation on a property of this value. 

As Norton Broker Services has access to roving underwriters, we were able to give a part pack to an underwriter visiting our office, who reviewed the case and assisted us in what was needed for a full pack, this helped to speed up the process for us, the broker and the client.

Furthermore, because of our access to the roving underwriter, our facilities, and relationships with lenders and surveyors, we were able to complete the case in only 12 working days, from issuing the documents to the broker to completion.

Thanks to the exclusive relationship we have with our lenders on panel and the surveyors we use, we were able to keep the broker and the customer happy, and find them the solution they needed in a swift and easy manner.