Why choose us?
We’re the experts. We have over 44 years of experience in the financial services market and have specialists in secured loans, mortgages and unsecured loans to help with your complex cases.
What do we offer?
We have a whole of market panel of second charge lenders, offering a wide range of products for all circumstances. We have longstanding relationships with our lenders and have products that are only available exclusively through us.
We also offer our brokers a packaging service, where they can give the advice on the cases they introduce to us. You can find out more about that here.
Award-Winning Customer Service
Customer service is at the heart of everything we do. We always aim to provide our brokers and clients the standard of service that has become synonymous with Norton. Norton Finance has a Feefo Gold Trusted Service award for achieving a consistent score of 4.8/5 on their feedback website.
A Dedicated Team
Once we have obtained a full application, each case is managed by one Customer Relations Manager (CRM) from start to completion. They will deal with every aspect of the case from completing a fact find, through to providing the financial advice to the customer. The average length of service of our CRMs is over 10 years, so you know your clients are in the hands of the experts.
When you register with us, you’ll be assigned a dedicated Broker Account Manager (BAM) who will be your point of contact for anything you need, and will travel nationwide to visit you and provide any training you need. The whole broker team will keep you updated of any developments throughout the case, or if you prefer you can contact us as and when you want an update.
We have some excellent tools for our registered brokers. Each broker is given log in details for the portal on our website; here, you can submit your cases, keep a track of what is happening on each case, request updates from the team and see what commissions we offer. You can also check and amend any of your details from here.
We also offer our second charge sourcing system, Quick Quote. This is powered by Twenty7Tec and can give you an estimate of the plans and quotes you will be looking at for your customer, if you come to Norton Broker Services.
We also have our own in-house sourcing system, for the cases that we receive. This takes into account all the information provided in the fact find to find the cheapest and best possible product for your customer.
To become a Norton Broker, register using the link above or call 01709 321665 for more information.